Meeting/Event Information

Workplace Conflict Management Systems

Presented by Clay Phillips, MBA (PhD ABD), Bethel Univ. School of Conflict Resolution

Clay Phillips, Founding Director of Bethel University’s School of Conflict Resolution, will introduce Workplace Conflict Management Systems (WCMS) and how business impact can be achieved through implementation. WCMS are beginning to emerge as a critical element of the organizational preparedness and risk management plan. WCMS provide the organization with design and structure to prevent, mitigate and resolve internal conflict.

By creating a conscious focus on internal workplace conflict management through ongoing training, employees develop dynamic practical skills that create healthier and stronger relationships: internal, professional, customer, vendor, and personal. This presentation also addresses potential legal liability issues arising from workplace conflict.

Schedule: Doors open at 11:00 am for registration and networking. Buffet lunch begins at 11:20 am, and the presentation starts promptly at 12:00 noon.

Lunch:

• Members: $28 by end of business Monday, July 7, $34 afterwards. 
• Students: $14 by end of business Monday, July 7, $17 afterwards.
• Future Members: $44 by end of business Monday, July 7, $53 afterwards. *(See below)
  
  

  This program has been awarded 1 hour of HR recertification credit. "The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

 
Please thank our sponsor Ultimate Software for making this event possible:

Biography: Clay Phillips - Mr. Phillips is the Founding Director of Bethel University School of Conflict Resolution and author of a SACS approved Master of Arts Degree in Conflict Resolution; Tennessee Supreme Court Rule 31 Mediator Trainer (trained more than 1,000 mediators Statewide); Family Law and General Civil Mediator Specially Trained in Domestic Violence Issues (mediated more than 500 cases of all types); Professional Development Trainer for Workplace Conflict Management (trainer and speaker at more than 450 seminars, professional association conferences, meetings and workshops); Memberships: SHRM National; SHRM Tennessee; ASTD National; ABA Dispute Resolution Section; various State and local Bar Associations; current (volunteer) Chief of Staff and former Inspector General for Tennessee Disabled American Veterans; Veteran US Navy, Cryptologist, Linguist and Black Ops.

 * Up to $45 of any Guest registration may be applied towards a 1 year MT|SHRM Membership within 60 days of the event attended.  Please call Shannan at (615) 499-5150 to take advantage.