Meeting/Event Information

Improving Performance through Positive Reinforcement: How Elavon is Changing their Coaching Culture
Presented by: Chad Harrison, Vice President, Learning and Development, Elavon, Inc.

Traditional coaching -- with its annual reviews for measuring success -- is often viewed as an afterthought. Today’s coaching follows a more collaborative process for performance improvement. It creates a partnership in which the coach and the employee engage in two-way conversations that encourage the employee to share ideas, concerns, and experiences that apply to his or her day-to-day work. This type of coaching also helps employees take ownership over their learning and create a culture of accountability.

The session will cover the following areas –

• Preparing the Organization for Change
• Understanding employee engagement factors & developing "a people model"
• The use of positive reinforcement
• Results of the test cases at Elavon

Schedule: Doors open at 11:00 am for registration and networking. Buffet lunch begins at 11:20 am, and the presentation starts promptly at noon.

Lunch:

• Members: $28 by end of business Monday, October  20, $34 afterwards. 
• Students: $14 by end of business Monday, October  20, $17 afterwards.
• Future Members: $44 by end of business Monday, October  20, $53 afterwards. *(See below)
  

This program has been awarded 1 hour of HR recertification credit. "The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

Please thank our sponsor Cornerstone On Demand for making this event possible:

Biography: Chad Harrison is the Vice President of Elavon’s North American Learning & Development team. Although his educational background includes Industrial Engineering, Chad’s extensive experience in Applied Behavior Analysis is the underpinning of his Learning & Development career and provides him with unique insight into both people and processes. His fifteen-year career as an L&D professional spans across three major industries including retail, travel & entertainment, and financial services. He has provided developmental and executive coaching to several Fortune 500 companies, including Dollar General Corporation, Cendant Corporation, Fairfield Resorts, Wyndham Worldwide, and the Avis/Budget Car Rental Group.

He has multiple professional certifications in psychological assessments. These include Myers-Briggs, Emergentics (split-brain personality studies), FIRO-B, LifeStyles Inventory, and Leadership WorkStyles. He also has Master Trainer Certifications with Development Dimensions International and Achieve Global. He currently resides in Knoxville, TN. 

* Up to $45 of any Guest registration may be applied towards a 1 year MT|SHRM Membership within 60 days of the event attended.  Please call Shannan at (615) 499-5150 to take advantage.